Shipping & Returns

We do our best to fulfill orders as quickly as possible, usually within a week. Specialty items such as handcrafted ceramic pots and planters can take up to 2-6 weeks to be completed and shipped. You will receive an e-mail confirmation once your order has been successfully placed and delivered.

Returns

Due to the living and handcrafted nature of our products, we don't accept returns at this time. Howe her,  if you’ve received an item that was damaged during transit, please send us photos immediately of the damaged item, box, and shipping label to info@thepottedearthco.com and we will work with you to make things right.