Shipping & Returns

We do our best to fulfill orders as quickly as possible, usually within a week. Specialty items such as handcrafted ceramic pots and planters can take up to 2-6 weeks to be completed and shipped. You will receive an e-mail confirmation once your order has been successfully placed and delivered.

Returns & Exchanges

Due to the nature of our products, we don't accept returns at this time. However,  if you’ve received an incorrect item or if your order was damaged while in transit, please contact us immediately and we will work with you to make things right! info@thepottedearthco.com